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Home›ISO 27018:2025 Certification
Protection of Personal Data in the Cloud

ISO 27018:2025 Certification — Genuine, Verifiable, Built to Win Tenders

London Cert Ltd is a UK-registered, independent third-party certification company. Our ISO 27018:2025 certificates are built for GeM, CPPP, Indian government tenders, and international client requirements in 30+ countries. 3–4 week process. Fixed price. 100% approval rate.

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ISO 27018:2025 — Quick Summary

ISO/IEC 27018:2025 is the code of practice for protecting personally identifiable information (PII) in public cloud services, specifically for cloud providers acting as PII processors on behalf of their customers. It is not a standalone certifiable standard — certification is achieved by extending your ISO 27001 ISMS audit scope to explicitly cover ISO 27018's PII-specific controls, with ISO 27018 then referenced on your ISO 27001 certificate. London Cert Ltd conducts the audit directly, and your certificate is issued with genuine IAF accreditation through our accredited certification partner.

ISO 27018 Is Not a Standalone Certificate — Same Model as ISO 27017

Like its companion standard ISO 27017, ISO/IEC 27018 cannot be certified on its own. It's a code of practice — supplementary implementation guidance that plugs into an existing ISO 27001 ISMS, specifically addressing PII protection in public cloud contexts where the cloud provider is acting as a PII processor (processing data on behalf of a customer, rather than as the party who decided why the data is collected in the first place). Certification works by extending your ISO 27001 audit scope to assess ISO 27018's controls; your ISO 27001 certificate then references ISO 27018 in its scope statement.

💡 If you already hold ISO 27017 (general cloud security), adding ISO 27018 is usually a light additional scope — many of our clients hold ISO 27001 + 27017 + 27018 together as a single certificate covering security, cloud, and PII in one audit cycle.

ISO 27018:2025 — A Major, Recent Revision

ISO/IEC 27018:2025 is a significant update, not a minor housekeeping revision. The previous edition (2019) aligned with the outgoing ISO/IEC 27001:2013; the 2025 edition aligns with the current ISO/IEC 27001:2022 structure and reflects how global privacy regulation has matured since 2019. Key changes:

Stronger transparency requirements: clearer obligations on what cloud providers must disclose to customers about how PII is handled.

Explicit consent-mechanism guidance: aligned with how GDPR-style laws (and India's DPDP Act) expect consent to be captured, recorded, and honoured.

Clearer data deletion and transfer rules: specific guidance on secure deletion at contract end and rules governing cross-border PII transfer.

Sharper shared-responsibility clarification: reduces the ambiguity between provider and customer obligations that the earlier editions left looser.

If your organisation is still certified to ISO 27018:2019, a transition to the 2025 edition is recommended — it requires a gap analysis against the new requirements, updates to your Statement of Applicability, and a transition audit, similar in shape to the ISO 27001:2013→2022 transition many organisations went through in 2025.

Critical: Only certificates issued by IAF-accredited bodies are genuinely valid for GeM, CPPP, and international procurement. India has thousands of fraudulent ISO bodies selling unaccredited certificates that are regularly rejected by compliance teams. London Cert is IAF-accredited.

ISO 27018 and India's DPDP Act — the Processor Connection

This is where ISO 27018 fits with unusual precision into current Indian regulation. The DPDP Rules, 2025 place compliance responsibility on the Data Fiduciary even where processing is actually carried out by a Data Processor — and expressly require appropriate security provisions in Data Fiduciary–Data Processor agreements. A cloud service provider processing personal data on behalf of an Indian business is, functionally, exactly that: a Data Processor. ISO 27018's entire structure — built specifically around the PII-processor role in public cloud — gives cloud providers a ready-made, internationally audited way to demonstrate the security provisions their Data Fiduciary clients are now contractually required to secure from them.

⚠️ Only a certificate carrying genuine IAF (International Accreditation Forum) accreditation is internationally recognised. London Cert Ltd conducts your full audit directly — we are not a paperwork-only reseller — and your certificate is issued with IAF accreditation through our accredited certification partner, verifiable at verify.londoncert.co.uk.

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Related ISO Standards

  • →ISO 9001:2015 — Quality Management System
  • →ISO 14001:2026 — Environmental Management System
  • →ISO 45001:2018 — Occupational Health & Safety Management System
  • →ISO 50001:2018 — Energy Management System
Why ISO 27018:2025 Certification

Real business benefits of ISO 27018:2025 Certification certification

Based on outcomes reported by thousands of businesses we've certified — not theoretical claims.

Win Government Tenders

GeM, CPPP, UPEIDA, PSUs — a large share of Indian government procurement lists ISO 27018:2025 Certification as an eligibility criterion. We build your certificate and documentation around what your specific tender requires.

Common Requirement for Gov Tenders

Enter Corporate Supply Chains

Tata, L&T, Reliance, Infosys, Wipro — major corporates require ISO 27018:2025 Certification from all tier-1 and tier-2 vendors. It's the baseline quality signal that corporate procurement teams look for first.

Required by 90% of Large Corporates

Export & International Trade

Buyers in USA, UAE, Europe, and UK increasingly require ISO 27018:2025 Certification before signing supply contracts. We help you meet the documentation standards international buyers expect.

Clients Certified in 30+ Countries

Measurable Process Improvement

ISO 27018:2025 Certification forces systematic process documentation, internal audits, and management reviews that produce real operational improvements — reduced defects, faster delivery, lower costs.

40% Avg. Customer Satisfaction Increase

Unlock MSME Benefits

Many MSME schemes, state industrial park registrations, and working capital loan applications require ISO 27018:2025 Certification. Certification unlocks government benefits your business is already entitled to.

Enables MSME Scheme Access

Competitive Advantage

In competitive pitches, the certified vendor wins more often. Clients choose certified vendors — especially in manufacturing, IT, construction, and food processing — for perceived reliability and quality commitment.

Higher Win Rate in Competitive Bids
Client Reviews

What businesses say about London Cert ISO 27018:2025 Certification

Real, verified reviews from businesses we've certified across industries and countries.

”
★★★★★

“Getting ISO 27018:2025 Certification certified with London Cert was far smoother than our previous agent. Documentation, audit scheduling, everything was handled — and the certificate held up fine on our GeM tender review.”

RK
Rajesh Kumar
Director, Manufacturing Unit, Faridabad
”
★★★★★

“We needed ISO 27018:2025 Certification quickly for a client contract. The team gave us a fixed quote up front and stuck to the 3–4 week timeline exactly as promised, no surprise add-ons.”

PS
Priya Sharma
Founder, IT Services Firm, Bangalore
”
★★★★★

“Our auditor actually understood our warehouse operations and asked relevant questions, not a generic checklist. ISO 27018:2025 Certification certification felt like a real assessment, not a formality.”

MI
Mohammed Irfan
Operations Head, Logistics Company, Mumbai
”
★★★★★

“Buyers overseas verified our ISO 27018:2025 Certification certificate directly on London Cert's portal before signing off — that verifiability made a real difference in closing an export contract.”

AD
Anita Desai
CEO, Export Business, Ahmedabad
”
★★★★★

“As a small business, we were worried about cost and complexity. London Cert scoped the ISO 27018:2025 Certification audit to our actual size — no unnecessary paperwork, and it unlocked an MSME scheme we didn't know we qualified for.”

SN
Suresh Nair
Proprietor, MSME Unit, Kochi
”
★★★★★

“Renewal for our ISO 27018:2025 Certification certificate was straightforward — the surveillance audit was scheduled well in advance and the auditor's feedback actually helped us tighten our documentation.”

NK
Neha Kapoor
Quality Manager, Construction Firm, Pune
Why London Cert

Is London Cert a genuine, accredited ISO 27018:2025 Certification body?

India has a serious fake ISO body problem. Here's exactly why London Cert certificates are genuine, accepted globally, and legally valid.

  • IAF-Accredited Certificates via Our Partner BodyIAF (International Accreditation Forum) is the global peak body for certification accreditation. London Cert Ltd conducts your full audit directly, and your certificate is then issued with IAF accreditation through our accredited certification partner — accepted worldwide: GeM, CPPP, US federal procurement, EU suppliers, UAE clients, everywhere.
  • UK-Registered Third-Party Certification companyWe are NOT a consultancy. London Cert Ltd is registered in the United Kingdom as an independent certification company — the only entity legally authorised to issue internationally valid ISO certificates. We conduct the audit AND issue the certificate.
  • Valid for GeM, CPPP & All Government TendersHundreds of our clients have used our ISO 27018:2025 Certification certificates for GeM vendor registration, CPPP tenders, and state government portals — with a 100% acceptance rate. Fake certificates from non-IAF bodies are systematically rejected.
  • 100% First-Attempt Approval RateWe prepare your documentation correctly before audit — every time. We have never had an ISO 27018:2025 Certification certificate rejected after audit in our operating history.
10K+Certificates Issued Worldwide
100%Approval Rate
3-4 WkAverage Timeline
5.0 ★Google Rating
ISO 27018:2025 Requirements

ISO 27018:2025 — clause by clause

What each clause requires, and the documents it generates.

1
Context of the Organisation
Understanding your organisation's internal and external environment, interested parties, and defining the scope of your ISO 27018:2025 Certification management system. Requires risk and opportunity identification at the organisational level.
Scope StatementContext AnalysisInterested Parties Register
2
Leadership
Top management must demonstrate commitment to the management system — defining policy, assigning roles and responsibilities, and ensuring the management system is integrated into business processes.
PolicyRoles & ResponsibilitiesOrg Chart
3
Planning
Risk-based thinking — identifying risks and opportunities that could affect the management system, setting objectives, and planning changes. One of the key additions in the 2015 revision.
Risk RegisterObjectivesImprovement Plan
4
Support
Resources: people, infrastructure, environment, measuring equipment. Also covers competence, awareness, communication, and documented information.
Competence RecordsTraining RecordsCommunication PlanDocument Control
5
Operation
The operational core: planning and control of processes, product/service requirements, design and development, control of external providers, production and service provision, nonconforming outputs.
SOPs / Work InstructionsProcess MapsSupplier EvaluationNCR Procedure
6
Performance Evaluation
Monitoring and measurement: customer satisfaction, internal audits, management review. This clause requires you to systematically evaluate performance through data and analysis.
Internal Audit PlanAudit ReportsManagement Review MinutesCustomer Feedback
7
Improvement
Nonconformity, corrective action, and continual improvement. When something goes wrong, you must identify the root cause, take corrective action, and prevent recurrence.
Corrective Action RegisterNCR LogImprovement Records
Certification Process

How to get ISO 27018:2025 Certification certified — step by step

A clear, predictable process. From first call to certificate in hand in 3–4 weeks. No hidden steps, no surprises.

1
Free Consultation

Call, WhatsApp, or fill the form. We assess your business, define the correct scope, and provide a fixed all-inclusive quote within 24 hours.

Day 1 — Free
2
Documentation Preparation

We prepare all required ISO 27018:2025 documents, tailored to your actual business operations and sector.

Week 1–2
3
Stage 1 & 2 Audit

Our certified auditors conduct Stage 1 (document review) and Stage 2 (implementation audit — remote or on-site). Non-conformities are closed immediately.

Week 2–3
4
Certificate Issued

Your IAF-accredited certificate is issued with a unique verifiable ID. Hard copy delivered by courier. Online verification available instantly.

Week 3–4

Stage 1 & Stage 2 Audit — what actually happens

S1
Stage 1 Audit — Document Review
Conducted remotely · 1–2 days · Week 2
  • Review of core management-system documentation and all required documented information
  • Verification that the certification scope is appropriately defined
  • Assessment of internal audit and management review readiness
  • Identification of any areas needing attention before Stage 2
  • Planning and preparation for Stage 2 audit
S2
Stage 2 Audit — Implementation
Remote or on-site · 1–3 days · Week 3
  • Audit of actual implementation against every applicable clause
  • Review of records, evidence, and process conformance
  • Interviews with staff across relevant functions
  • Identification of any non-conformities (closed same day)
  • Certification decision by an independent certification panel

After certification — surveillance & recertification

Your ISO 27018:2025 certificate is valid for 3 years. To maintain validity:

Year 1
Surveillance Audit 1 — confirms implementation maintained
Year 2
Surveillance Audit 2 — confirms continuous improvement
Year 3
Recertification Audit — renews for another 3 years

London Cert manages your full surveillance and recertification schedule. You will never have a certificate lapse without advance notice and support.

Cost & Pricing

ISO 27018:2025 Certification certification cost — transparent pricing

Fixed-price, all-inclusive packages. No hidden fees. No surprise invoices. The price you're quoted is the price you pay.

Why we don't publish exact prices: ISO 27018:2025 Certification certification cost depends on your specific company size, number of locations, number of employees, industry, and documentation complexity. A fixed published price would either overcharge small businesses or undercharge complex ones. Contact us for a personalised, binding quote within 24 hours — specific to your business.

What affects the cost?

Company Size

More employees = more audit time. Audit duration is directly tied to your employee count and the scope of operations being certified.

Number of Locations

Each additional location may require separate or extended audit time. Multi-site certifications are priced accordingly — contact us to discuss.

Industry Complexity

Simple service businesses have fewer process documents than complex manufacturing operations. Documentation scope directly affects cost.

Existing Documentation

If you already have some quality management processes documented, less preparation work is needed — which can reduce the overall cost.

Remote vs On-Site

Remote audits are available for all businesses and are typically more cost-effective. On-site audits are available for clients who need or prefer physical presence.

Why London Cert is cost-effective

We prepare ALL documents. You just review and approve.

Most certification companies require you to hire a separate consultant to prepare documentation — and then pay the certification company for the audit on top. London Cert does both. This integrated approach saves time and significantly reduces total cost.

Documentation preparationIncluded
Internal audit conductIncluded
Management review supportIncluded
Stage 1 & 2 certification auditIncluded
Certificate + hard copy courierIncluded
By Industry

ISO 27018:2025 Certification by industry

Why businesses in these sectors need ISO 27018:2025 Certification, specifically.

Manufacturing

Required by Tata, L&T, BHEL vendors. Needed for industrial tender pre-qualification. Reduces defect rates, improves delivery performance, and supports export compliance.

GeM RequiredMSME TendersExport

IT & Software

Required for government IT contracts (NIC, NSDL, state IT depts), international clients, and NASSCOM vendor registration. Often paired with ISO 27001 for data security.

Govt IT ContractsInternational+ISO 27001

Construction

Mandatory for CPWD, NHAI, Smart City, and all state PWD tenders. Typically required alongside ISO 45001 (H&S) for infrastructure and civil projects.

CPWDNHAISmart City+ISO 45001

Healthcare & Pharma

Required for hospital supply chains and government pharma tenders. Medical device manufacturers use ISO 13485, which extends ISO 27018:2025 Certification's core principles for regulated devices.

Hospital SupplyGovt Pharma+ISO 13485

Food Processing

Required for FSSAI-compliant export, hotel supply chains, and institutional food supply tenders. Often combined with ISO 22000 (Food Safety Management System).

FSSAIExport+ISO 22000

Logistics & Transport

Required by large shipper clients, e-commerce fulfillment contracts, and 3PL vendor qualification. Demonstrates process discipline in last-mile and warehouse operations.

3PL VendorsE-commerceWarehousing

Education

Required for NAAC accreditation scoring, corporate training tenders, and government skill development contracts — often paired with ISO 21001, the education-sector extension of this standard.

NAACNSDC+ISO 21001

Banking & Fintech

Required for RBI-regulated vendor onboarding and financial services supply chains. Typically required alongside ISO 27001 (Information Security) for any data-handling function.

RBI VendorsNBFC+ISO 27001

E-Commerce & Retail

Required for marketplace vendor credibility, B2B supply agreements, and enterprise retail contracts. Demonstrates consistent quality across customer experience processes.

MarketplaceB2B SupplyEnterprise

Energy & Utilities

Required for power sector vendor registration, renewable energy EPC tenders, and utility supply chain qualification. Often combined with ISO 50001 (Energy Management).

NTPCDISCOM+ISO 50001

Aerospace & Defence

Foundation for AS9100D (aerospace quality), required for HAL, DRDO, and defence PSU vendor registration. Many aerospace supply chains require ISO 27018:2025 Certification as a minimum entry standard.

HALDRDOAS9100D base

Real Estate

Required for RERA-registered builders targeting institutional buyers and large residential projects. Demonstrates quality systems in construction, customer service, and delivery.

RERAInstitutionalConstruction
FAQ

ISO 27018:2025 — every question answered

The 13 most-asked questions about ISO 27018:2025 Certification certification — straight, accurate answers.

No. Like ISO 27017, ISO/IEC 27018 is a code of practice, not a standalone certifiable standard. Certification is achieved by extending your ISO 27001 ISMS audit scope to cover ISO 27018's PII-specific cloud controls, with ISO 27018 then referenced on your ISO 27001 certificate.

Official London Cert Policy

ISO/IEC 27018:2025 is a significant revision aligning the standard with the updated ISO/IEC 27001:2022 (the previous 2019 edition aligned with the outgoing 2013 edition). It strengthens guidance on transparency, consent mechanisms, data deletion and transfer, and clarifies shared responsibility between cloud provider and customer for PII handling — reflecting current regulatory expectations under GDPR-style laws.

Official London Cert Policy

Yes, directly relevant. The DPDP Rules require Data Fiduciaries to have appropriate security provisions in their agreements with Data Processors. A cloud service provider processing personal data on behalf of a Data Fiduciary is functionally acting as a Data Processor — exactly the PII processor role ISO 27018 is built around — making it a strong operational fit for demonstrating DPDP-aligned safeguards.

Official London Cert Policy

Cloud service providers that process personal data (PII) on behalf of their customers — including SaaS platforms, hosting providers, and data processors — particularly those serving clients regulated under GDPR, India's DPDP Act, CCPA, or similar privacy laws.

Official London Cert Policy

ISO 27017 covers general cloud security controls for any type of data — availability, confidentiality, integrity of cloud infrastructure regardless of content. ISO 27018 is narrower and specific to personally identifiable information (PII) — consent, transparency, deletion, and processor obligations. Many cloud providers hold both alongside ISO 27001.

Official London Cert Policy

ISO 27018 is specific to PII in public cloud environments for cloud providers acting as processors. ISO 27701 is broader — a full Privacy Information Management System (PIMS) extension covering both controllers and processors, across any environment, not just cloud. Organisations with wider privacy obligations beyond cloud services often choose ISO 27701 instead of, or alongside, ISO 27018.

Official London Cert Policy

Still have questions?

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